Shipping policy

Last Updated: 6 February 2026

Thank you for shopping with Imbasat. This Shipping Policy explains how and where we deliver our products.

Shipping Regions

Imbasat offers international shipping to the following regions:

  • United States (USA)
  • Europe (EU)
  • Middle East
  • Australia
  • South Eastern Asia

Order Processing Time

All orders are processed within 1–3 business days after order confirmation. Processing times may vary during high-demand periods.

Estimated Delivery Time

Estimated delivery times depend on the destination:

  • Standard International Shipping: 7–15 business days
  • Express Shipping (if available): 5–10 business days

Delivery timelines are estimates and may vary due to customs processing or carrier delays.

Shipping Charges

Shipping charges are calculated and displayed at checkout before payment.

Customs, Duties & Taxes

Customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer. Imbasat does not control or collect these charges.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. Tracking updates may take 24–48 hours to appear.

Shipping Delays

Imbasat is not responsible for delays caused by customs clearance, courier services, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping information is accurate at checkout. Imbasat cannot be held responsible for delivery issues caused by incorrect or incomplete addresses.

Contact Information

If you have questions regarding shipping, please contact us at:

Email: support@imbasat.com
Phone: +1 (571) 660-0408
Address: 3152 Tulip Tree Place, Dumfries VA 22026, United States