Privacy policy

Last updated: February 6, 2026

Imbasat operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Imbasat is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

  • Contact details including name, billing address, shipping address, phone number, and email address
  • Financial information including payment card details, transaction details, and payment confirmations
  • Account information including username, password, preferences, and settings
  • Transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled
  • Communications with us, including customer support inquiries
  • Device information including IP address, browser, and network identifiers
  • Usage information relating to interactions with the Services

Personal Information Sources

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar technologies
  • From service providers who process data on our behalf
  • From business partners or other third parties

How We Use Your Personal Information

  • To provide, operate, tailor, and improve the Services
  • To process payments, fulfill orders, and arrange shipping
  • To manage accounts, returns, exchanges, and customer support
  • For marketing and promotional communications
  • For security, fraud prevention, and legal compliance

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers for hosting, payment processing, analytics, fulfillment, and shipping
  • With marketing and advertising partners in accordance with applicable law
  • With affiliates within our corporate group
  • In connection with legal obligations, enforcement of policies, or business transactions

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services. Information submitted through our store may be transferred to Shopify and other third parties located in countries outside your country of residence. Shopify is responsible for processing personal information used in enhanced features and personalized advertising. More information is available here.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such third-party sites.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. Personal information is retained only as long as necessary for business, legal, or contractual purposes.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to opt out of targeted advertising. We do not discriminate against users for exercising their rights.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on approved legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Business Name: Imbasat
Email: support@imbasat.com
Phone: +1 (571) 660-0408
Address: 3152 Tulip Tree Place, Dumfries, VA 22026, United States